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Frequently Asked Questions
Everything you need to know about the product and billing. Can't find the answer you're looking for? Reach out to our support team.
What exactly does MakeAIReel do?
MakeAIReel is an AI-powered video editor that takes your raw ideas, podcasts, or long-form videos and automatically converts them into engaging 9:16 short-form reels. It auto-generates captions, adds trending music, and applies dynamic visual effects.
Do I need any video editing experience?
Absolutely not! Our tool is designed for creators, marketers, and entrepreneurs who don't have time to learn complex software like Premiere Pro. If you can click a button, you can create a viral reel.
How long does it take to render a video?
Most 30-60 second reels are fully edited, processed, and ready to download in under 2 minutes, thanks to our high-speed cloud rendering engine.
Can I use the videos for commercial purposes?
Yes! If you are on the Ten Drop or Creator Pack plan, you have full commercial rights to the videos you generate. Free tier videos include a watermark and are meant for personal use or testing.
What languages do the auto-captions support?
Currently, our AI accurately transcribes and captions English audio. We are actively working on adding support for Hindi, Spanish, and other major languages in our upcoming V2 update.
What happens if a render fails?
We have an automated safety protocol. If our AWS servers fail to render your final video due to a timeout or error, your MakeAIReel credit is instantly and automatically refunded to your account.